A note on the website suggests longer wait times at this time are caused by COVID-19.
In our testing of the live chat support from Microsoft, we found the wait time to be an average of 15 minutes, but sometimes up to an hour. Business users have the option of calling the Microsoft technical support line in most countries. Microsoft support was able to quickly answer our simple query on BitLocker (Image credit: Microsoft) Supportįor home users, support for Microsoft products including BitLocker is available via live chat and community forums only.
